News & Events
Raleigh Orthopaedic Clinic Public Notification of Potential Security Breach
In January 2013, Raleigh Orthopaedic Clinic (“Raleigh Ortho”) contracted with a third party vendor to transfer old x-ray films into electronic format. Raleigh Ortho provided the vendor with the x-ray films, but the vendor never provided Raleigh Ortho with an electronic version of the films. Raleigh Ortho performed an investigation and, during the first week of March 2013, discovered that it had been the victim of a scam. It appears that the x-ray films were sold to a recycling company in Ohio that harvested the silver from the films. Raleigh Ortho believes the films were ultimately destroyed.
Raleigh Ortho has taken efforts to notify approximately 17,300 patients that x-ray films belonging to them and taken prior to 2008 may have been included in the films referenced above. The patients have been further notified that their full name and date of birth would have accompanied the films. Raleigh Ortho does not believe that any other individually identifiable information was on the x-rays. Nevertheless, Raleigh Ortho has recommended that the patients remain vigilant by reviewing their account statements and monitoring their credit reports.
Raleigh Ortho no longer has the contact information for some of the patients who may be affected, and is therefore posting this information on its website. In addition, Raleigh Ortho has notified the major media outlets in the area of this event.
Raleigh Ortho is in the process of reporting this incident to state and federal law enforcement. Although Raleigh Ortho has not received any indication that patient information has been misused by any unauthorized individual, Raleigh Ortho has no way of knowing whether or how patient information may have actually been used.
Raleigh Ortho Clinic is committed to providing quality care, including protecting patients’ personal information, and has policies and procedures in place to protect your privacy. As a result of this event, steps are underway to further improve the security of Raleigh Ortho’s operations and eliminate future risk.
Raleigh Ortho appreciates and regrets any inconvenience this event may have caused its patients. Raleigh Ortho is available to assist the public with any questions or concerns it may have and can be reached at 1.800.358.5735.
Contact: Constance L. Scott, MSN, RN, Privacy Officer