Policies

Privacy Policy

Site Disclaimer

Any use of this website or the information contained in the website is at your own risk. We will not be responsible for the consequences of your decision to utilize the information contained on this website.

The medical information provided on this site is for educational purposes only. It is not intended nor implied to be a substitute for professional medical advice. Always consult your physician or healthcare provider prior to starting any new treatment or with any questions you may have regarding a medical condition.

Our Privacy Policy

We are committed to the right to privacy for our patients and website visitors. When a person visits our website we may collect and track data from our site’s server. This information helps us to improve upon the content provided on our site. Information collected may include how long you spend on our site, the pages you visit, your browser and operating system types, and the name of your Internet service provider.

Our website provides the capability to request information online. To process your request, we may require that you provide us with personal identifying information. All information collected is held in complete confidence. It is our policy not to share the information with third parties for any reason, unless legally required to do so or as necessary to process your requests.

If you have any questions about our privacy policy or our use of information gathered through our website, please contact us at (919) 781-5600 or info@raleighortho.com. You can also view our Notice of Privacy Practices document.

Appointments

Appointments can be made at one of our clinic locations by calling our appointments department at (919) 781-5600 Monday through Friday between 8:00 AM to 5:00 PM, or you can book an appointment online 24 hours a day.

After Hours & Emergency Care

Raleigh Orthopaedic Urgent Care offers prompt, expert treatment for a variety of urgent orthopedic injuries and conditions at our clinics in Raleigh, Holly Springs, Garner, and Wakefield.

If you are experiencing a life threatening emergency, please dial 911 or head to the nearest emergency room.

Prescription Renewals

Prescriptions are renewed during normal office hours. In some instances, we may require that the patient be seen in our office prior to medication renewal. Medication requests called in after 5:00 PM on Friday will NOT be refilled until 8:00 AM on Monday.

Financial Policy

All office visits are payable at the time of service. We accept cash, checks, and most major credit cards and debit cards. Please contact our billing office at (919) 863-6920 should you have any financial questions or concerns.

Raleigh Orthopaedic Newsletters

Stay up-to-date with the latest news about Raleigh Orthopaedic and our Performance Centers by signing up for our newsletter! Once per quarter, we send out email updates about upcoming events, tips from our doctors, and exciting news in our practice. We want you to know that your contact information is for internal purposes only, and we will not sell or share your personal information with any outside source. Thank you for choosing Raleigh Orthopaedic Clinic!

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By submitting this form, you are granting: Raleigh Orthopaedic, 3001 Edwards Mill Road, Raleigh, North Carolina, 27612, United States, https://raleighortho.com permission to email you. You may unsubscribe via the link found at the bottom of every email. (See our Email Privacy Policy for details.) Emails are serviced by Constant Contact.