Policies

Privacy Policy

Site Disclaimer

Any use of this website or the information contained in the website is at your own risk. We will not be responsible for the consequences of your decision to utilize the information contained in this website.

The medical information provided in this site is for educational purposes only, it is not intended nor implied to be a substitute for professional medical advice. Always consult your physician or healthcare provider prior to starting any new treatment or with any questions you may have regarding a medical condition.

Privacy Policy

We are committed to the right to privacy for our patients and web site visitors. When a person visits our web site we may collect and track data from our site’s server. This information helps us to improve upon the content provided on our site. Information collected may include how long you spend on our site, the pages you visit, your browser and operating system types and the name of your Internet service provider.

Our web site provides the capability to request information on-line. To process your request, we may require that you provide us with personal identifying information. All information collected is held in complete confidence. It is our policy not to share the information with third parties for any reason, unless legally required to do so or as necessary to process your requests.

If you have any questions about our privacy policy or our use of information gathered through our web site, please contact us at 919.781.5600 or info@raleighortho.com.

Notice of Privacy Policy

Appointments

Appointments can be made at one of our five clinic locations by calling our appointments department at (919) 863-6808 Monday through Friday between 7:30 AM to 6:00 PM, or you may submit an online appointment request form 24 hours a day.

After Hours & Emergency Care

Raleigh Orthopaedic Urgent Care offers prompt, expert treatment for a variety of urgent orthopaedic conditions at the:

  • Edwards Mill Office location, Monday through Friday 8:00 AM to 8:00 PM and Saturday from 9:00 AM to 2:00 PM.

If you are experiencing a life threatening emergency, please dial 911 or head to the nearest emergency room.

Prescription Renewals

Prescriptions are renewed during normal office hours. In some instances, we may require that patient be seen in our office prior to medication renewal. Any request received after 12:00 noon, will be processed the following business day. Medication requests called in after 5:00 PM on Friday will NOT be refilled until 8:00 AM on Monday.

Financial

All office visits are payable at the time of service. We accept cash, checks, and most major credit cards and debit cards. Please contact our billing office at (919) 863-6920 should you have any financial questions or concerns.