For Patients
Please use the following process for requesting your medical records.
Request for Medical Record Copies
It is required by law to obtain your permission before releasing any copies of your medical record.
Raleigh Orthopaedic utilizes Diversified Medical Records Services company to provide medical records in a safe, secure, and timely manner.
Complete your medical record request entirely online through hXe (details below). There is no charge for copies of medical records, whether requested by the patient or sent directly to other healthcare providers.
For questions or to ask about the status of your request, please call Diversified Medical Records Services at 800-359-8520 option 1.
Why use hXe?
hXe provides you with real-time online status, tracking and secure messaging. Once records are ready, you will receive an email notification prompting you to log into your h X e account and download an electronic copy of your requested medical records. The entire process is completed online without leaving your desk.
If you wish to receive a copy of your medical records or check on the status of a previously submitted request:
Link: https://www.hxe.io/hipaa_form/ROC
If you would like for another physician or facility to release your medical records to Raleigh Orthopaedic:
If you would like to have a physician or facility send your medical records TO Raleigh Orthopaedic, please complete this form and submit to the other physician/facility so that they can fax your records directly to us: Release Medical Records to ROC