Request Medical Records

Please use the following process for requesting your medical records.

Request for Medical Record Copies

It is required by law to obtain your permission before releasing any copies of your medical record.

Copies of medical records that are sent directly to health care providers will be provided at no charge.  Raleigh Orthopaedic utilizes Diversified Medical Records Services company as our Medical Records outsourcing vendor.

Raleigh Orthopaedic Clinic has multiple options to submit your medical record request, they are:

  • Complete your medical record request entirely online through hXe (details below)
  • Stop by in person and complete a HIPAA authorization form.

Why use hXe?

hXe provides you with real-time online status, tracking and secure messaging. Once records are ready, you will receive an email notification prompting you to log into your h X e account and download an electronic copy of your requested medical records. The entire process is completed online without leaving your desk.

If you wish to receive a copy of your medical records or check on the status of a previously submitted request:

Link: https://www.hxe.io/hipaa_form/ROC