Request Medical Records

Request for Medical Record Copies 

It is required by law to obtain your permission before releasing any copies of your medical records. Raleigh Orthopaedic utilizes HealthMark Group to provide medical records in a safe, secure, and timely manner.

Complete your medical record request entirely online through HealthMark Group (details below). There is no charge for copies of medical records, whether requested by the patient or sent directly to other healthcare providers. For answers to your questions or to ask about the status of your request, please call HealthMark Group at 800-659-4035 or email status@healthmark-group.com. 

Why Use HealthMark Group

HealthMark Group provides you with real-time online status, tracking, and secure messaging. Once records are ready, you will receive an email notification prompting you to log into your HealthMark Group account and download an electronic copy of your requested medical records. The entire process is completed online, without you having to leave your desk.

If you wish to receive a copy of your medical records or check on the status of a previously submitted request, please visit this page.

Working with Another Physician?

If you would like a physician or facility to send your medical records to Raleigh Orthopaedic, please complete this form and submit to the other physician/facility so that they can fax your records directly to us.