Raleigh Orthopaedic Urgent Care FAQs

July 23, 2020 | By: Raleigh Orthopaedic Team

How is Raleigh Orthopaedic Urgent Care unique compared to other urgent care clinics?

At Raleigh Orthopaedic Urgent Care, all we treat is bone, joint and muscle problems. Our providers are specialty trained to take care of these specific problems, and therefore are focused and well-educated to give you the best care for your specific needs. Additionally, we have a large selection of necessary braces, splints and devices conveniently ready for your injuries.

Why do we get to “avoid the emergency room wait and cost” if we attend a Raleigh Orthopaedic Urgent Care? Does this really save me time and money?

Emergency rooms are great for life threatening illnesses but they often lack the specialty training to deal with the minor bone, joint and muscle injuries that most people experience.  At a busy emergency room, the visit can often take four to six hours. A Raleigh Orthopaedic Urgent Care visit usually takes less than two hours. Average emergency room costs vary greatly based on treatment, but the average cost is $1,389 according to the Health Care Cost Institute. Comparatively, an urgent care visit is substantially cheaper than an emergency room visit with a typical cost of a few hundred dollars in an Urgent Care. Raleigh Orthopaedic Urgent Care only bills a specialist copay instead of an Urgent Care copay, making it an affordable and efficient alternative to the emergency room for high-quality, convenient orthopaedic care.

For open fractures or more severe injuries, Raleigh Orthopaedic physicians are on call 24/7 at REX Healthcare Emergency Department.

With an unpredictable wait time, how busy do the facilities normally get?

Injuries happen at all times and are unpredictable. Raleigh Orthopaedic is here to treat you when these injuries occur, unfortunately due to the unpredictability of injuries, wait times vary. We strive to take great care of these unpredictable injuries in an efficient way to get you back to your day. We tend to be busiest immediately after lunch and when school and the workday ends.

What ages are welcome at the Raleigh Orthopaedic Urgent Care clinic?

We see pediatric through geriatric patients in our urgent care clinics. The urgent care is intended for evaluation of recent injuries. If you need an evaluation for a pediatric developmental problem, you should make an appointment to see pediatric primary care physician.

What do you mean by you only see recent back pain at Raleigh Orthopaedic Urgent Care?

Back pain is a very common adult problem. Nearly 80 percent of adults experience back pain during their lifetime. Chronic (long-term) back pain is common. However, recent back pain is usually a result of lifting or carrying something and has developed rapidly over a few days. These are the types of injuries that can be assessed at our urgent care clinics. These injuries are usually a minor muscle strain, but can be very uncomfortable. Most minor back pain improves on its own, but can progress or prolong more than a few weeks. If someone has been experiencing back pain for months or years, it is best that they make an appointment with one of our Raleigh Orthopaedic spine specialists.

Will they schedule imaging during my appointment? What about on Saturdays?

Plain X-rays are the main imaging techniques used in orthopaedics. We have the capability to obtain plain X-rays at the time of your visit at each of our Raleigh Orthopaedic Urgent Care locations, including locations with Saturday hours. Advanced imaging such as MRI and CT scans are usually not performed on the day of your visit, but every attempt is made to get an appointment scheduled for an MRI or CT scan prior to you leaving the urgent care. Due to insurance and hours of operation, this is not always possible. If we cannot schedule your additional imaging at the time of the visit, someone from our scheduling team will contact you to schedule.


Schedule an appointment

Your well-being is important to us. Raleigh Orthopaedic is Wake County’s oldest and most experienced orthopedic practice, serving the Triangle and surrounding regions of central North Carolina since 1919. Click the button below or call us to schedule an appointment with one of our orthopedic specialists. If your injury or condition is recent, you can walk right into one of our Raleigh Orthopaedic Urgent Care locations for immediate care. For rehabilitation and physical therapy, no referral is needed to see one of our physical therapists.